For enterprises
Cogent vCRM provides a voice interactive mobile application, that allows CRM to be leveraged in a manner where mobility and functionality are suited for the on-the-go professional

For developers
Cogent provides a singular platform and framework on which to develop voice enabled mobile CRM applications

FAQ's

Cogent Mobile vCRM for Enterprise is delivered on-demand, so there is no hardware to procure, no large up-front license fee, and no complex set-up. The product is currently available for use with Salesforce.com and supported on iPhone and iPad. Future releases will support a wider range of leading enterprise CRM applications and be available for all major smartphone devices. For enterprises wishing to customize the Cogent Mobile vCRM application and its existing voice enabled functionality, there is an option to utilize the enterprise developer account. Through the developer account enterprises can customize application functionality specific to value drivers of their organization.

Basic Enterprise Voice Enabled Application Functionality:

  • Email or Voice Dial a Contact
  • Create or Update a Calendar Event
  • Create or Update a Task
  • Create or Update a Meeting Note
  • Find Meeting Address and Provide Directions
  • Pull a discrete Data Element (e.g., inventory level, order status, product specifications)

Underlying Technology:

Cogent Mobile vCRM lies at the intersection of three main underlying technologies.