User Centric Focus
Cogent vCRM provides a voice interactive mobile application, that allows CRM to be leveraged in a manner where mobility and functionality are suited for the on-the-go professional
Field sales and service professionals spend a significant portion of their day working remotely, traveling from client to client on sales and service meetings. Today's highly mobile professional requires real-time access to important client and product information and also have a need to input data such as meeting notes, to-do tasks, calendar events and forecast updates. In many organizations these business critical tasks cannot be achieved in an efficient manner while working remotely.
By deploying Cogent vCRM across your field sales or service organization, you can achieve the following benefits:
Improved Field Productivity
Reduce the time it takes to update the system, and equally important, the time interval between client meetings and CRM updates
Increased User Adoption
Providing Cogent vCRM access extends the usefulness and value of the existing CRM application in the organization
Improved Customer Satisfaction
Equip your team with the ability to provide quick, informed answers to customers on the spot and follow-up immediately with customer requests
Accelerated Sales Cycle
Giving field sales and service professionals access to information about clients, prospects, products, and contracts enables them to respond more quickly and efficiently
Improved Business Collaboration
Providing in-field access to the full benefits of the CRM enables better team collaboration to move prospects and opportunities through the pipeline to close more deals
Cogent vCRM was built to directly address the key challenges of mobile CRM adoption and productivity. Learn more about the challenges of mobile enterprise applications.